Jonathan W. Coppin M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
465 Ratings
131 Comments

Education

  • Board Certified Family Medicine
  • Family Practice Residency: Scott & White Memorial Hospital, Temple, TX
  • Medical Degree: University of Texas Medical Branch, Galveston, TX

About the Provider

Jonathan W. Coppin, M.D., is board-certified in family medicine by the American Board of Family Medicine and is qualified to diagnose and to treat patients of all ages. Dr. Coppin places special emphasis on preventative medicine to help his patients work towards a healthier lifestyle whenever possible. When chronic conditions are a concern, Dr. Coppin works diligently to track and to manage these conditions.

In his spare time, Dr. Coppin enjoys spending time with his wife and son, reading, doing puzzles, experimenting with photography, playing tennis and playing basketball.

Special Interests

  • Routine care for patients of all ages
  • Geriatric care
  • Care and monitoring of chronic conditions such as diabetes, high blood pressure and heart disease
  • Preventive medicine
  • Allergies, seasonal flu and colds
  • Annual physicals
  • Sports injuries
  • Weight management
  • Smoking cessation
  • Minor procedures
  • Minor injuries and trauma

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.8
Provider explained things clearly
4.9
CP spoke using clear language
4.8
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 16, 2022
Dr. Coppin is personable and thorough. I appreciate that he takes time to listen to my concerns and reflect before sharing his thoughts. He is also direct about the risks I face with my healthcare to ensure I understand what I need to do. I really appreciate his professionalism and recommended him to others when asked.
Mar 16, 2022
I always recommend Dr. Coppin, but I always caution them about the office staff lack of responsiveness or ability to access them. If that changes, I would give your organization a 5.
Mar 16, 2022
Once you can get through any scheduling challenges, the service is always top notch.
Mar 16, 2022
She was very personable, thorough, and helpful. Really put me at ease. A true professional.
Mar 16, 2022
I had to change my appointment time for the blood draw prior, but nobody answered the phones at the front desk and I left a message. When my call wasn't returned, I called back a couple of times after and was greeted with a message saying "the mailbox is full." I've been told previously that a call back can be expected within 3 days of when the message was left. I love Dr. Coppin and the nursing staff - if they weren't so good I'd find another practice due to the challenges just scheduling/moving appointments.
Mar 16, 2022
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Mar 16, 2022
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Mar 16, 2022
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Mar 16, 2022
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Mar 16, 2022
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Mar 16, 2022
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Mar 13, 2022
Every aspect of the appointment was preformed excellently.
Mar 11, 2022
Cathy is wonderful, very kind and attentive.
Mar 10, 2022
Have recommended to both family and friends
Mar 10, 2022
The staff is always courteous and efficient
Mar 10, 2022
No comments
Mar 10, 2022
Very nice person
Mar 10, 2022
No comments
Mar 10, 2022
Always good experience
Mar 3, 2022
I love my doctor
Mar 2, 2022
All were great
Mar 1, 2022
Good experience
Mar 1, 2022
I would not recommend only due to the front desk disorganization.
Mar 1, 2022
I came back for the doctor too.
Mar 1, 2022
This is why I come back. The nurse!!
Oct 26, 2021
All are great.
Oct 26, 2021
She is excellent.
Oct 25, 2021
DR JONATHAN COPPIN IS THE BEST PCP IN THE WORLD.
Oct 25, 2021
CATHY IS THE BEST NURSE PRACTITIONER IN THE WORLD.
Oct 25, 2021
Extremely professional!
Oct 25, 2021
Very professional and quite friendly!
Oct 25, 2021
Medical group was prepared.
Oct 25, 2021
Always courteous, very knowledgeable and patient, excellent listener. Very professional.
Oct 24, 2021
Kathy is wonderful
Oct 24, 2021
Arrived 15 minutes early and was called back ahead of appointment time.
Oct 24, 2021
Everyone seemed busy doing other things or talking to each other so no one actually welcomed me. Dr Coppin's nurse was ok. I miss Kathy. She needs to be in direct patient care because she is warm and caring. The patient portal is ok. You never know when they get msg and then when will I get a response. Then if I have a question about the text sent to me it takes a day or two. By the time the issue is resolved a week has passed with no completion. Phone calls are much better but I can rarely get to the office when I call. That is getting a little better
Oct 23, 2021
Good
Oct 23, 2021
Good
Oct 23, 2021
Good
Oct 23, 2021
Good
Oct 23, 2021
Good
Oct 23, 2021
I was very comfortable
Oct 23, 2021
V helpful
Oct 23, 2021
Friendly
Oct 23, 2021
Very good
Oct 14, 2021
This is the best doctor I have ever come across and I hope to have him as the family doctor for years to come.
Oct 14, 2021
The nurse was very relatable and professional.
Oct 10, 2021
Dr Coppin is very knowledgeable, thorough, polite, and listens carefully. I have found him to be a very good doctor. I trust his care. I have already recommended him to friends in the past and will continue to do so.
Oct 8, 2021
Very nice and friendly
Oct 7, 2021
Everyone there was a complete professional
Oct 7, 2021
The doctor was very knowledgeable and professional and also very friendly
Oct 7, 2021
Very nice and knowledgeable staff
Oct 7, 2021
Being a first time customer I was very impressed with your professionalism
Oct 7, 2021
Good
Oct 7, 2021
Good
Oct 7, 2021
Always good.
Oct 7, 2021
Always good.
Oct 7, 2021
Staff is always good.
Oct 1, 2021
Told my daughter and son-in-law they need to go see Dr. Coppin.
Oct 1, 2021
I am going to get my daughter and son-in-law to go to Dr. Coppin.
Oct 1, 2021
They were wearing mask using hand sanitizer. All the staff was wearing ID's.I am very pleased with the staff. All of them was exceptional !!
Oct 1, 2021
Dr. Coppin took time with me. I was able to ask him any questions. Had a very good experience with him.
Oct 1, 2021
She was so kind and thoughtful. All the staff was extremely thoughtful and so sweet.
Oct 1, 2021
We enjoyed meeting Dr.Coppin. He was very kind and easy to converse with.The office staff was amazing! Very professional and so sweet.I am glad we chose Dr. Coppin as our primary care physician.
Aug 12, 2021
Very good people skilles
Aug 12, 2021
Dr Coppin is a first rate physician and person, truly hope he will continue as my primary dr
Aug 12, 2021
Overall a very good experience!
Aug 12, 2021
Completely satisfied with the level of response time and courteous staff
Aug 6, 2021
My sister is seriously thinking of choosing BHS Physicians Network.
Aug 6, 2021
My doctor explained in detail the procedure I was in for. He also explained in detail the possibility of having to do a more invasive procedure if the first procedure did not work.
Aug 6, 2021
Very Good!
Aug 6, 2021
ALL of the staff are friendly.
Aug 6, 2021
Made me feel comfortable.
Aug 6, 2021
Good experience
Aug 6, 2021
Dr Coppin is thoughtful kind and patient no rush and listens so appreciated since I am a senior
Aug 6, 2021
Cathy is so nice
Aug 6, 2021
Good experience
Aug 6, 2021
Pleasant everyone nice friendly upbeat
Aug 5, 2021
Good
Aug 5, 2021
Good
Aug 5, 2021
Good
Aug 5, 2021
Good
Aug 5, 2021
It Good
Aug 4, 2021
Getting through on the phone is VERY difficult. Was on hold twice then after 15 minutes each time was disconnected. The care is great when I get in the office but always worry about getting someone on the phone for appointment or medical question.
Aug 3, 2021
Very happy with Dr Coppin, he shows genuine care for his patients
Aug 3, 2021
Very professional and friendly
Aug 3, 2021
I've always had a good experience while visiting Medfirst
Aug 2, 2021
I arrived the doctor office on time and the received ware care from the nurses and Dr. Coppin. I really like Dr. Coppin, he is a very good doctor caring for his patients. My experience to the office is just very good.
Aug 1, 2021
Great
Aug 1, 2021
Dr.Coppin always provide the best service. Super caring doctor
Aug 1, 2021
The front desk staff that day was phenomenal
Jul 26, 2021
Great experience
Jul 26, 2021
Good
Jul 26, 2021
Excellent in all areas
Jul 26, 2021
Good
Jul 26, 2021
Very
Jul 24, 2021
Dr. Coppin actively listens to you describe your symptoms, asks discerning questions, reviews your history with you and then helps you to make an educated decision about steps you can take to improve your health.
Jul 24, 2021
Ysenia was extremely kind and is one of the most caring nurses I've ever met
Jul 24, 2021
Once I got to my appointment, everything ran very smoothly.
Jul 24, 2021
Long hold times over the phone. It may be due to lack of enough manning the phones?
Jul 21, 2021
Friendly and professional.
Jul 21, 2021
Office is punctual, friendly, and professional.
Jul 21, 2021
Friendly and professional.
Jul 21, 2021
Thorough, friendly, and professional.
Jul 21, 2021
Dr. Coppin and the staff are friendly and professional.
Jul 21, 2021
The office is very punctual.
Jul 19, 2021
I was very happy everyone worked well together.
Jul 19, 2021
I felt the doctor and staff were very concern for my safety.
Jul 19, 2021
Great experience.
Jul 19, 2021
I have already recommend Dr. Coppin. The easiest and best doctor's office visit I have ever had.
Jul 19, 2021
I was surprised how quick my wait time was.
Jul 19, 2021
Doctor Coppin and staff were very friendly and quickly put me at ease.
Jul 18, 2021
Ms. Anna at the reception desk is a tremendous asset to the clinic. Extremely helpful, professional, and friendly person.
Jul 15, 2021
Very pleasant, professional & thorough
Jul 15, 2021
Couldn't ask for a better experience. He listened to me, explained everything very well & was very thorough.
Jul 15, 2021
Overall very pleased with the experience
Jul 12, 2021
I will recommend, for sure.
Jul 12, 2021
You all have your admittance, procedure and after care together. Best experience I ever had. It's comforting to know there's a place that cares for your overall health. Thank you!
Jul 12, 2021
Very professional
Jul 12, 2021
Very friendly people I encountered.
Jul 11, 2021
Always been treated with respect and been treated with care and friendly services
Jul 11, 2021
Dr Coppin always goes the extra mile with care and concern
Jul 11, 2021
Very friendly and made you feel comfortable
Jul 11, 2021
Very comfortable
Jul 11, 2021
Very efficient
Jul 8, 2021
Dr Coopen is an amazing doctor
Jul 8, 2021
To call and get an appointment was so so dificult but I got my appointment threw zecdocBut when I arrived in my appointment they were so nice and was so easy
Jul 5, 2021
Kathy is great
Jul 4, 2021
Stayed with Dr. Coppin since my first visit in 2018 because My girlfriend and I like him,Cathy and the staff. He spends the necessary time with us.
Jul 3, 2021
I think Dr Coppin and Kathy are the best!
Jul 2, 2021
Professional and courteous.