Joseph Lopez, MD

4.8

★★★★★

Provider showed concern

4.9

★★★★★

Friendliness/courtesy of CP

4.9

★★★★★

CP spoke using clear language

4.8

★★★★★

Provider explained things clearly

4.8

★★★★★

Provider included you in decisions

4.8

★★★★★

Patients' confidence in CP

4.8

★★★★★

Likelihood of recommending this provider

★★★★★

Mar 26, 2022

Dr Lopez is the MD ever. He takes the time to explain lab results and what he thinks will make me better.

★★★★★

Mar 26, 2022

My husband now sees Dr Lopez as his family physician

★★★★★

Mar 23, 2022

Always fast and easy with appointments

★★★★★

Mar 23, 2022

The nurse was excellent, asked a lot of questions in regards to my status. Very friendly

★★★★★

Mar 23, 2022

Dr. Lopez is always the upmost Professional and listens to me. I greatly appreciate his guidance that helps me along with my needs. Thank you Dr. Lopez!

★★★★★

Mar 23, 2022

Always the best

★★★★★

Mar 23, 2022

Everyone at BHS, from the time I walk in to the time I depart is always so friendly. I couldn't imagine going to another clinic. Thank you all

★★★★★

Mar 23, 2022

Never any issues

★★★★★

Mar 23, 2022

The staff at the front desk is always very welcoming.

★★★★★

Mar 23, 2022

The nurse was great! Very friendly and helpful.

★★★★★

Mar 23, 2022

Dr. Joseph Lopez has always been so amazing! He spends time listening to me. He doesn't rush me. He understands me and my situation.

★★★★★

Mar 23, 2022

I will continue to come here and recommend to my friends and family.

★★★★★

Mar 23, 2022

This time I waited longer than usual.

★★★★★

Mar 22, 2022

Fantastic Experience and Great Staff.

★★★★★

Mar 22, 2022

Dr. Lopez is such a positive part of going to the doctor. He is always welcoming, and shows compassion and concern for the patient.

★★★★★

Mar 22, 2022

Dr. Lopez is ALWAYS wonderful. He is knowledgeable & very warm. I would recommend him to anyone looking for a PCP.

★★★★★

Mar 20, 2022

He seemed liked he was in a hurry

★★★★★

Mar 20, 2022

Staff is courteous

★★★★★

Mar 20, 2022

Nurse that attended to me before I saw my doctor was great

★★★★★

Mar 17, 2022

Dr. Lopez explained tests results thoroughly but I could not see them on my patient portal

★★★★★

Mar 17, 2022

Easy and fast

★★★★★

Mar 17, 2022

Dr Lopez is the best!

★★★★★

Mar 17, 2022

Very good took a genuine interest in my medical problems. Took a personal interest in me as well And felt he had a good understanding and a clear idea of my medical needs always a pleasure to see him

★★★★★

Mar 17, 2022

Very good experience and understood the necessity of a video need based on my ability to walk and get there considering I am on oxygen and a walker

★★★★★

Mar 17, 2022

The nurse we initially spoke with about the video was able to get that taken care of for us very quickly she also understood the nature of the problem

★★★★★

Mar 16, 2022

Calling by phone is sometimes difficult. Automated system has you waiting in line, then tells you that you are next to be service until another message come forward saying you are number 2 or 3 in line for service. This can be disappointing after you have been holding 4-5 minutes.

★★★★★

Mar 16, 2022

Dr. Joseph Lopez is such a caring provider. I am blessed to have found him for my medical care.

★★★★★

Mar 16, 2022

The staff is fantastic.

★★★★★

Mar 16, 2022

I felt she wasn't listening to what I was saying because I had to repeat what I said to make her understand and I feel she was annoyed at me.

★★★★★

Mar 10, 2022

9 times out of 10 the answering service will respond. And I don't usually get a call back unless I follow up through the portal. It's a shame that all calls are routed to an answering service and not to his Practice phone.

★★★★★

Mar 10, 2022

I feel the doctor could use more organized office assistance. The check-in was slow, and the clerk seemed a bit preoccupied or was a trainee.... Which may have led to the confusion regarding the video link. Speculation on my part.

★★★★★

Mar 8, 2022

Everyone was very polite and kind

★★★★★

Mar 8, 2022

Very conscientious about any of our concerns

★★★★★

Mar 8, 2022

Felt very confident with the doctors knowledge of any issue that was a question

★★★★★

Mar 8, 2022

Everyone was on top of their game. All the way to a sign in the Rest rooms says do not write on the sample cups to protect your privacy

★★★★★

Mar 8, 2022

We have recommended this practice to all of our friends and relatives they are in need of a primary care position

★★★★★

Mar 8, 2022

virtually no wait time

★★★★★

Mar 7, 2022

It is frustrating that one cannot speak to a person when calling. However, I do understand that this is the way things are and this particular office is responsive to messages left in a most timely manner. Good job!

★★★★★

Mar 7, 2022

Efficient professional

★★★★★

Mar 7, 2022

We love having Dr Lopez. I am always impressed with his overall knowledge of new approaches to treatments We trust his care decisions knowing he Is applying his knowledge to the problem with all the data he has

★★★★★

Mar 7, 2022

We were stuck in traffic and therefore late for our appointment. I did leave a message and staff returned our call while we were driving. When we did arrive for our visit, the wait time was not long at all and staff was polite and welcoming

★★★★★

Mar 6, 2022

This always is very good

★★★★★

Mar 6, 2022

Nurse was very friendly

★★★★★

Mar 6, 2022

Doctor Lopez was very good and friendly

★★★★★

Mar 6, 2022

Dr. Lopez always does an excellent job going over my health journey with me.

★★★★★

Mar 6, 2022

Usually I'm in and out very timely. I heard the front desk tell another patient a lot of people didn't show up to work and the nurses where running the front desk. My problem was that they didn't proactively tell anybody in the waiting room of the expected delay when we where checking in. ALWAYS COMMUNICATE. Thing happen that might be out of your control but you are in control of communicating the situation. This at least give you a chance to meet or exceed customers expectations going forward.

★★★★★

Mar 6, 2022

I've recommended my son and mother and both love Dr. Lopez as well.

★★★★★

Mar 6, 2022

I love Dr Lopez and he's the only reason I will continue to go there.

★★★★★

Mar 4, 2022

Hard to get speak to a person when you call office. Always need to leave message

★★★★★

Mar 3, 2022

All the staff excellent. Joseph Lopez, excellent Doctor.

★★★★★

Mar 3, 2022

All very well.

★★★★★

Mar 3, 2022

In fact, he was already recommended to a friend.

★★★★★

Mar 3, 2022

Excellent service.

★★★★★

Feb 23, 2022

I gave ease of contact' a 4 simply because it is a busy office. But staff always return messages in a timely way and show care for patient needs.

★★★★★

Feb 23, 2022

Dr. Lopez asks real questions, shares information and really listens. He is responsive and compassionate; and keeps me on task with my care.

★★★★★

Feb 23, 2022

I have recommended Dr. Lopez and will continue to do so. And his staff is excellent.

★★★★★

Feb 21, 2022

Good

★★★★★

Feb 21, 2022

Good

★★★★★

Feb 21, 2022

Good

★★★★★

Feb 21, 2022

Good

★★★★★

Feb 21, 2022

Good

★★★★★

Feb 21, 2022

Good

★★★★★

Feb 20, 2022

Usually the wait in minimal, this visit took longer, don't know why.

★★★★★

Feb 20, 2022

Good

★★★★★

Feb 19, 2022

These guys are great- I changed my visits from convince of home specifically to see Dr Lopez

★★★★★

Feb 18, 2022

Registration staff are courteous and nice

★★★★★

Feb 18, 2022

Maddie was very attentive and helpful, excellent care!

★★★★★

Feb 18, 2022

Dr. Joseph Lopez explained results of the test. Asked me if I have any other issues and he took care of of my concern. Dr. Lopez is a great doctor. I am so happy and blessed to have him as my primary doctor. Excellent care and happy to recommend him to anyone.

★★★★★

Feb 18, 2022

All the staff was very protective and helpful.

★★★★★

Feb 18, 2022

Happy to recommend to anyone.

★★★★★

Feb 18, 2022

Maddie the nurse assistant was very attentive and my experience during the visit was excellent!

★★★★★

Feb 18, 2022

Staff is always efficient and helpful.

★★★★★

Feb 18, 2022

Dr Lopez is amazing and has a very good bedside manner.

★★★★★

Feb 18, 2022

Called to make appointment after my son was seen in ER. Appt was made the next day. The staff was wonderful from the front desk to the doctor.

★★★★★

Feb 18, 2022

Wonderful

★★★★★

Feb 18, 2022

Dr Lopez was very kind and understanding.

★★★★★

Feb 18, 2022

We arrived early but left appt 7 min after scheduled time. I love that they still require masks in the office. My son is post transplant so that eases my mind a lot .

★★★★★

Feb 17, 2022

Always a good experience

★★★★★

Feb 17, 2022

Very professional and friendly

★★★★★

Feb 17, 2022

Very good and comfortable with the treatment

★★★★★

Feb 17, 2022

Good

★★★★★

Feb 17, 2022

Especially Erica and her staff that work with her they all work together it's a beautiful group

★★★★★

Feb 17, 2022

They are very caring and very very understanding they care about their patients their health and their life

★★★★★

Feb 17, 2022

They work excellent together the times that I've been there they're all so friendly and very kind

★★★★★

Feb 16, 2022

The whole staff is great.

★★★★★

Feb 16, 2022

Very nice, and understanding of my concerns.

★★★★★

Feb 16, 2022

Takes time to listen and explain the answer to your questions until you understand.

★★★★★

Feb 15, 2022

Calling for appointment was challenging. Called a few times and got answering service who left a meesage for a call back. I did get a call back but I was not allows available to take call. Otherwise everyone was very prompt, courteous, compassionate, and listened to my issues. Doctor Joseph Lopez was awesome and gave me comfort and guidance to my well-being.

★★★★★

Feb 15, 2022

See previous comment.

★★★★★

Feb 14, 2022

Need more people answering phones

★★★★★

Feb 14, 2022

Dr. Lopez always includes me in my care. He is the BEST at what he does!!!

★★★★★

Feb 12, 2022

At my visit, I had Dr. Lopez look at a cyst on my back and he said he would prescribe an antibiotic. When the pharmacy had not received it after several hours, I tried to call the nurse to ask that it be sent but the voice mailbox was full. I ended up choosing the appointment option and left a message that I still needed the prescription and it was sent the next day.

★★★★★

Feb 10, 2022

I did not have an appointment was in a Kerrville hospital Sat. I showed up at Dr Joseph Lopez office Monday morning they whole staff took care of me . Today is Thursday an they making sure I'm doing better Great doctor

★★★★★

Feb 10, 2022

He is great and so is all of his supporting staff.

★★★★★

Feb 10, 2022

This is not my first primary care doctor. I have been continuously impressed with his vast medical knowledge; swiftness to help address health concerns arisen by the patient; thoroughness; and generally empathetic, yet still, solution focused "bedside manner". I find Dr. Lopez to be exceptional in his field of medicine. He may be exceptional beyond the scope of family practitioner, but his people skills and actual caring are "over the roof" outstanding. My opinions are backed up by witnessing the happiness and ease with which his nurse practitioners work. Any unpleasant, ignorant, or unthoughtful doctor will annoy even the most profession of nurses. Every nurse or aid helping him with his patients appears to trust and respect him. And they never seem "spread to thin"that means Mr. Lopez is "carrying his weight" as a team member in the doctor /nurse/aid/front staff work relationship. That says a lot about Dr. Lopez. Thank you for allowing me to acknowledge my gratitude.

★★★★★

Feb 7, 2022

No Problems

★★★★★

Feb 7, 2022

No pfroblems

★★★★★

Feb 7, 2022

No problem

★★★★★

Feb 7, 2022

No Problem

★★★★★

Feb 7, 2022

No Problems

★★★★★

Feb 6, 2022

So difficult to call in and and actually speak to someone in the office, and not the answering service!

★★★★★

Feb 6, 2022

She was nice enough.

★★★★★

Feb 6, 2022

I like him.

★★★★★

Feb 6, 2022

The employee who drew my blood was very nice too.

★★★★★

Feb 6, 2022

After the nurse finished with my vitals, the doctor was in to see me within just a few minutes.

★★★★★

Feb 4, 2022

Very good. Nursing staff prepared me for what to expect.

★★★★★

Feb 4, 2022

Well prepared and contacted in advance from office staff. Very cordial and professional.

★★★★★

Feb 3, 2022

I was there for lab work. The person who drew my blood was fast and very efficient; barely felt the needle go in.

★★★★★

Feb 3, 2022

Had to wait longer than I expected just for blood draw and giving a urine specimen. Lab technician was excellent; see my prior comment.

★★★★★

Feb 2, 2022

AWESOME

★★★★★

Feb 2, 2022

SUPER AWESOME

★★★★★

Feb 2, 2022

SUPER AWESOME

★★★★★

Feb 2, 2022

SUPER AWESOME

★★★★★

Aug 13, 2021

Caring and courteous staff. Very thorough discussing any issues

★★★★★

Aug 13, 2021

No problems

★★★★★

Aug 13, 2021

It's extremely hard to get ahold of the office when I call. I always get sent to the answering service. I prefer to schedule appointments over the phone but I was lucky enough to find an open appointment through the patient portal.

★★★★★

Aug 13, 2021

The nurse was outstanding. Listened to every concern and informed Dr Lopez.

★★★★★

Aug 13, 2021

Dr Lopez was outstanding and always takes great care of me. He explains everything and listens to my concerns. Im very happy he's my Doctor.

★★★★★

Aug 8, 2021

Awesome staff

★★★★★

Aug 8, 2021

Dr Lopez is the Bomb

★★★★★

Aug 7, 2021

Very pleasant and extremely friendly staff

★★★★★

Aug 6, 2021

Good

★★★★★

Aug 6, 2021

Good

★★★★★

Aug 6, 2021

Good

★★★★★

Aug 6, 2021

Good

★★★★★

Aug 6, 2021

Good

★★★★★

Aug 6, 2021

Good

★★★★★

Aug 3, 2021

Excellent service by everyone!

★★★★★

Aug 3, 2021

Excellent service by everyone!

★★★★★

Aug 3, 2021

Dr. Lopez is an excellent doctor!

★★★★★

Aug 3, 2021

Excellent service by everyone!

★★★★★

Aug 1, 2021

Regardless of the internet connection Dr. Lopez was able yo conduct our virtual appt. He answered all questions,and all related issues with my healt

★★★★★

Jul 31, 2021

Staff is very helpful

★★★★★

Jul 31, 2021

Understaff, I hate the new checkin procedure.

★★★★★

Jul 30, 2021

Great appointment. Everything was done efficiently. Dr Lopez is great.

★★★★★

Jul 30, 2021

Dr Lopez is the best. He takes the time to listen to your concerns.

★★★★★

Jul 30, 2021

Very quick in and out with no delays

★★★★★

Jul 26, 2021

All good

★★★★★

Jul 26, 2021

All good

★★★★★

Jul 26, 2021

I can't really answer that because this is my first visit so maybe somewhere down the line if you ask me this again I could answer it but far as I'm concerned they were kind and they were very professional and I appreciate that thank you

★★★★★

Jul 26, 2021

I've been down here in San Antonio for about 3 years and I haven't had one doctor he was good but he didn't have a good staff Foot Doctor Joseph Lopez has a excellent staff and he seems like a very good doctor and I feel like we going to have a good relationship right off the bat he was on the job getting me to the point where me and him can see things the way we need to see things and that was very important for me because being in the situation I'm in I need someone to listen and understand what I'm going through this is what I am looking for and I appreciate that very much because I am a very upstanding person and I'll tell you the truth right off the bat and I don't hold back he is a very excellent doctor and I will recommend him to anyone

★★★★★

Jul 26, 2021

Yes I would recommend anyone to doctor Lopez because he has a good staff and he's a upfront guy and he seems like he's going to let you know what the going on and straight to the point

★★★★★

Jul 26, 2021

Everyone was very professional and did they job very well did not see any flaws just perfection

★★★★★

Jul 26, 2021

Yes I would recommend that the Lopez and his staff to anyone thank you

★★★★★

Jul 26, 2021

When I got to the the office I don't recall her name but she was very professional she helped me get through the process real quickly where I was kind of taking too long she helped me out I thank God for people like that and for some of the questions that you are asking I would have to visit again and go through the process again any first-time visitor it usually takes a while to get things in order but overall my appointment was very nice and I had a very nice staff and I appreciate that that is very important to every patient that the staff on the job thank you

★★★★★

Jul 25, 2021

New person but she was really good at responding to me.

★★★★★

Jul 22, 2021

Was treated well by staff & Dr.

★★★★★

Jul 22, 2021

Everything good no complaints

★★★★★

Jul 22, 2021

No delays

★★★★★

Jul 22, 2021

Appointments are hard to schedule. Previous call in June for annual checkup was not available until November

★★★★★

Jul 22, 2021

Wait time was reasonable. Just took s few minutes

★★★★★

Jul 22, 2021

The girls are all very friendly, my hats off to Anna!

★★★★★

Jul 21, 2021

Excellent as always.

★★★★★

Jul 18, 2021

Starting with the front office lady (sorry forgot her name),to working with Amanda, and then seeing Dr. Joseph Lopez...all was great! You couldn't ask for a more friendly and competent staff, plus Dr. Lopez is just the best!

★★★★★

Jul 18, 2021

Amanda is friendly, attentive, and has an amazing working relationship with Dr. Lopez and the patients.

★★★★★

Jul 18, 2021

Dr. Lopez is what one hopes a family doctor should be. I have recommended Dr. Lopez to multiple family members and friends. No one has ever said anything negative about him nor Amanda. My husband and I have followed Dr. Lopez to three locations and have never been disappointed with his calmness, friendliness, professionalism, and sincere care for us as individuals. He is a blessing to us all.

★★★★★

Jul 18, 2021

All good.

★★★★★

Jul 18, 2021

I will continue to recommend family and friends to see Dr. Lopez.

★★★★★

Jul 18, 2021

Never a bad experience. I wish my other doctor's offices were as efficient.

★★★★★

Jul 18, 2021

It is very difficult to get a same day appointment with Dr. Lopez. While his staff worked with me to get me in within 24 hours, it is hard to keep calling right at 8am to be one of the first people to get an appointment.

★★★★★

Jul 18, 2021

Amanda, the original nurse was not there that day, so the temporary replacement did not know me or my history. She was very nice though.

★★★★★

Jul 18, 2021

Dr. Lopez is very thorough and answers any questions in manner that makes it easy to understand.

★★★★★

Jul 18, 2021

The office staff is very efficient.

★★★★★

Jul 18, 2021

From the front desk Anna for whom my mother and I will miss terribly, and the other ladies, were always greeted with smiles, and good attitudes.And just the same when a nurse from the back call my mother or my name, the staff is always professional, and kind, and I can't forget the phlebotomist. Each time my mother, and I have an appointment it's a good experience because we know we are going to be taken care of.

★★★★★

Jul 18, 2021

The nurses are always in good spirits. And my mother and I always get a good laugh with whichever one we get to review my mother's and my information, the nurses are so nice.

★★★★★

Jul 18, 2021

When I first met Dr. Lopez I liked him. The way he sat directly in front of me looking me in my eyes, from start to finish, and he listen to everything I had to say about my condition. And I knew Jesus Blessed me with a Good Doctor.So I told my mother about Dr. Lopez, and as they say the rest is history.

★★★★★

Jul 18, 2021

All the staff wore their ID's, and mask.And the nurse wore her ID, mask, and gloves.And Dr. Lopez wore his mask.

★★★★★

Jul 18, 2021

The staff is friendly among themselves.

★★★★★

Jul 18, 2021

From check In to the time my mother, and I are called to the back It less than twenty-five minutes.

★★★★★

Jul 17, 2021

Great caring staff who always listen.

★★★★★

Jul 17, 2021

Best doctor in Texas

★★★★★

Jul 17, 2021

Superb! Front office staff has always maintained an excellent professional service, yet still seem to show sincere concern for the PT's.

★★★★★

Jul 17, 2021

Kudos for the Nurse Assistant. She goes above and beyond to help prepare me for my visit with the FABULOUS DR. JOSEPH A. LOPEZ, MD

★★★★★

Jul 17, 2021

Dr. Lopez and staff always answer ALL MY QUESTIONS AND CONCERNS in terms I understand. They make sure I feel comfortable with the treatment they are suggesting as they do not want me to leave with any uncertainties. Dr. Lopez & staff are a very good team on all levels of professionalism, superior knowledge and admirable skills. They are a "true hidden jewel". Thank you

★★★★★

Jul 17, 2021

Id badges well displayed Clean work areas Offer plenty of sanitizing liquid and tissue which truly demonstrates their true concern for their patients and each other

★★★★★

Jul 17, 2021

Excellent team repertoire!!!KUDOS!!! KUDOS!!! KUDOS!!!

★★★★★

Jul 17, 2021

Very thorough visit from arrival to departure.

★★★★★

Jul 14, 2021

I am very happy with my Dr. Lopez, his Nurse, the Lab tech, and front office staff, and Office.

★★★★★

Jul 14, 2021

Very attentive, and detailed. I enjoy my visit, and Nurse was very helpful.

★★★★★

Jul 14, 2021

I like Dr. Lopez because he care about me, my family and my over all care.

★★★★★

Jul 14, 2021

Everything was great.

★★★★★

Jul 14, 2021

I thank God I finally found a DR. That cares for me.

★★★★★

Jul 14, 2021

Everything went smoothly.

★★★★★

Jul 14, 2021

Fiive stars!

★★★★★

Jul 12, 2021

Been going here for about 5 years. Have always had good experiences.

★★★★★

Jul 12, 2021

All good experiences.

★★★★★

Jul 12, 2021

Have never had to wait very long at all

★★★★★

Jul 12, 2021

Was experiencing pain in my knee and dropped in the office at 8am. After a few minutes, I was scheduled for an appointment the same day at 12:30. Service was excellent...glc

★★★★★

Jul 12, 2021

Amanda is always conversant, asks questions and listens very well...glc

★★★★★

Jul 12, 2021

Dr Lopez is always very thorough in the exam, in conversation and in the process of care...glc

★★★★★

Jul 12, 2021

Extremely friendly, professional, and thorough.

★★★★★

Jul 8, 2021

Staff is always welcoming and friendly

★★★★★

Jul 8, 2021

Very friendly and was knowledgeable with questions we had.

★★★★★

Jul 6, 2021